ISP.COM Help Section

If you are experiencing trouble with ISP.COM you may contact us any time by email at techsupport@isp.com . We also have 24x7 toll free technical assistance available at 1-866-700-3245 if you are having an urgent issue.

Common Questions

Im getting disconnected often, why and what can I do?

Im connecting slow, what can I do to speed it up?

Other helpful categories

Have a problem, can't find the answer? Visit our knowledge base.

Click here to find the ISP.COM Frequently Asked Questions.

Click here to find the ISP.COM Support Section

Click here to find a ISP.COM number in your area

Before you call though, if you are using windows, and have not installed the ISP.COM software, you can download it by clicking here . Once you click on this link it will ask you if you want to save or open it, choose open. You will then be prompted to select a phone number, and afterwards type in your ISP.COM username / password. Once completed this software will place a ISP.COM icon on your desktop that you can use to dial-up to the internet.

The software also keeps an up to date list of numbers in it, If the number you choose is invalid or having trouble you can always choose a new number by launching the ISP.COM software, via the icon on your desktop, then pushing select on the dialer, it will then prompt you to select a new number, press ok and then you can dial-up using that new number.

Tech Support - Call (866) 700-3245 (US / Canada Only) or email techsupport@isp.com (24x7)
Billing Inquires - Call 1-888-744-6477 or email billing@isp.com (7 AM - 5 PM PST M-F)
Sales Inquires - Call 1-888-744-6477 or email sales@isp.com (24x7)